Questions?  Call us at 1.978.425.3100


Twenty years ago Innovative Fulfillment Services was serving Massachusetts companies, educational institutions and non-profits as a traditional letter shop. As the company grew in response to customer demand, it added warehousing and fulfillment and in the process developed its first integrated and personalized automated marketing program, bringing together database, data processing, web, print and warehouse management technologies. Based on that experience the company conceived the idea of a Software As A Service (SaaS) model for deploying company-specific marketing and fulfillment programs and developed its first “dashboard” with online proofing, order management, document automation and color correction for personalized marketing, targeting the employee rewards and recognition vertical. In the ensuing years, the company expanded these marketing automation programs to cover real-estate, travel, financial services, education, healthcare, non-profit and small business segments.

Where we are today

Today Innovative Fulfillment Services is staffed by a team of process implementation specialists who design, implement and execute vertically integrated marketing programs using document automation, personalized communications, web-to-print and click-to-ship fulfillment experiences for the travel, financial services, education and high technology markets. If a reliable, repeatable, measurable process and a single accountable service model will help you attract more prospects, do more business and retain more customers, Innovative Fulfillment is the last company you’ll need to get the job done.

We excel as a managed communications solution provider 

IFS – The right people, processes and technology to deliver an integrated communications solution.

Innovative – When we tell you we are innovative, it means we are problem solvers. We are both creative and practical. Our solutions take advantage of the latest technology, logistics and partnership networks, keeping in mind that you depend on our solutions to be reliable, cost effective and an extension of your business.

Fulfillment – It is what we do. Combining information, components and service to deliver a delightful experience that amplifies our client’s brand promise and generates revenue.
Services – We are a service company. That means that when we promise to deliver for our customers, they can count on it. The training and quality of our people, the processes we design and implement and the technological innovations we create enable IFS to create great solutions and execute them reliably, year after year. What we do for our clients has to be more convenient, more creative and more cost effective than alternatives.

Have Any Questions? Shoot Us An Email


Learn more about our services

create-service    produce-service-cta

manage-service-cta    distribute-service-cta

Learn more about IFS
Contact us for a free consultation